Services

PT maintains a huge team of Network specialists who are experts in building networks; we offer fast deployment and configuration services so you find your network up and running in cost effectively & time efficient manner.

PT Networking Services team consist of highly experienced, qualified and certified staff, which includes engineers, consultants and technicians. Some of the Networking services offered by PT to its clientele are as below

1. Network Planning & Design 2. Passive Network installations 3. Active Network installations & Configurations 4. Routing 5. Switching 6. Wireless 7. Security 8. IP Telephony 9. IP TV 10. Video Conferencing 11. Access Control Systems

Outsourcing Services

PT also helps organizations stay ahead with the new technologies by offering end-to-end IT outsourcing services, business consultancy, and networking solution services. The clientele list includes a number of prestigious accounts spread over different industries

FTTH - Fiber to Home

FTTH has designed to provide high-speed data transfer up to 200 Mbps. PT have a flagship in deploying FTTH throughout the kingdom our FTTH staff consist of 170 teams of qualified and well trained personnel.

Along with major telecom operator and service provider, we are in process of implementing high-speed internet connectivity to every business and house Kingdom wide.

Mystery Shopping

In order to evaluate the quality and performance of the service mystery shopping provided by the PT.

We offer our clients the descriptive reports on speed of service, compliance with company standards, service related notes, appearance, presentation, overall customer satisfaction.

Our mystery shopping service provide the real advantage and opportunities to identify the areas of growth in customer service and pave the way for our clients to become truly customer centric and customer oriented company

Door To Door Promotions

Door to door, product & services promotion campaigns, marketing new products by handing over brochures and live lets and answering product related questions to prospective customers.

Site Preparations and building Data Centers

Network planning and design is an interactive process, encompassing topological design, network- realization, and is aimed at ensuring that a new network or service meets the needs of the subscriber and operator. The process can be custom-made according to each new network or service.

Premier Professional Services have implemented energy efficiency initiatives in various industries. Premier Professional Services provide businesses with end-to-end support services for green data centers, from site qualification, to site assessments and assurances, systems management and ongoing remote monitoring, technical support and training.

Premier provides services in the fields of design and implementation of data center starting from basic site preparation activities such as raised floor, false ceiling, path ways & raceways to voltaic components such as air conditioners, power and UPS, fire detection and protection of your worthwhile and expensive equipment.

Conventionally data center is the place where company IT infrastructure runs; but today’s datacenters incline as a showcase area to customer; a visually present impression of the company image. Considering this fact, Premier provide you the Capacity planning that allows your data center to operate efficiently and extent up as needed, Reliability, stable framework by using advance system that minimize network interruptions and maximize uptime and business continuity, Budge and state of the art, the high cost of owning and operating a data center is the real fact in current age; we provide solution that lower the Total Cost of Ownership (TCO) as well as provide the extra ordinary standardized model.

Voice Over IP Telephony Solutions (VOIP)

With the inauguration of a number of new technologies in today’s workplace, it has become possible to work faster and more efficiently. In addition to these benefits, new technologies have also made it feasible for employees to work from home and have a better work balance.

Premier Technology is a communications company dedicated to advancing communications platforms that meet client needs. With our solutions; messages can be delivered in the ideal way, face to face with video and with clear voice via handset.

Premier Technology’s engineering leadership is located in Riyadh, in (K S A). Our engineers can; and do deliver solutions anywhere in the KSA.Our employees operate from the remote offices in various parts of the KSA, making use of the same features that our open platform systems provide to companies nationwide. Premier professionals experience in VOIP helps guarantee our systems can arm and maintain the flow of data.

Premier offer Voice over IP Telephony solutions to boost your business process according to the needs of current and next generation technology. Our professional team can plan, design and implement very efficient and cost effective solution for you.

Enterprise Content Management Solutions (ECM)

Enterprise content management (ECM) has key role in the organizations that is the method and strategies to capture, arrange, preserve, store and deliver content and documents related to organizational processes. ECM object is to make the management of corporate information easier through simplifying storage, security, version control, process routing, and detainment.

The benefits to a company include, better control, improved efficiency and reduced costs.

Enterprise content management (ECM) accommodate organizations with a platform to house unregulated content and bring it in the proper format to multiple enterprise applications. With ECM, you can effectively build content-rich business applications, reuse content, and consolidate hundreds of content services with other business applications.

Premier can provide you well organized ECM environment that will manage the life-cycle of your information from initial publication of creation all the way through archival and eventually disposal. With our expertise in ECM solutions we could offer the Document management, Content management, Enterprise Search and document retrieval and versions retention, role based access privileges on document management and web-based content authoring tools.

Call Center Solutions and Services

Premier Technology (PT) is the Strategic and Business partner of CATCOS, Inc. in providing Call Center Solutions and Services in the Middle Eastern region. In the Call Center industry one size DOES NOT fit all, therefore PT provides the best solutions that meet our clients’ specific need

Our state-of-the-art EASY- LIFE is an IP based, Call/Contact Center Suite for any small and medium-sized enterprises (SMEs).

The agent interface is completely web-based and gives real-time information and functionalities with nothing more than a web browser on the agent’s computer. It is easily customizable.

EASY-LIFE, developed in the Microsoft platform, integrates and bundles with world’s famous open source telephony engine “Asterisk”, offering flexibility unheard of in the world of proprietary communications.

EASY-LIFE is flexible enough and can be integrated with a T1/EI connection or simply with VoIP (SIP/IAX) trunk.

Some of the salient features of EASY-LIFE
  • Inbound & Outbound (Blended) Campaign Management options
  • Easy User Interface, One Window Solution , Yet Fully Customizable
  • Scheduled Callbacks / Appointments / Reminder/Surveys
  • Intelligent, Inter active Voice response (IVR) systems
  • Skill based routing and Intelligent Call distributions
  • Three-Way calling within the agent application
  • Integrated call recording and retrieval
  • Multi Level Escalation Process (Manager/Administration, Supervisor, Agent)
  • Ability to use standard Telco(T1/E1) lines and VOIP (SIP/IAX) trunks
Features
  • ACD (Automatic Call Distributor
  • IVR (Interactive Voice Response)
  • CTI (Computer Telephony Integration)
  • DVR (Digital Voice Recorder)
  • CRM (Customer Relationship Management) Solution
  • PD (Predictive Dialer)
  • Impromptu Reporting
  • and much more

Video Security and conferencing Solutions

Video surveillance cameras are playing vital role in current fast growing competitive business environment. Video security protect your company as well as employees also. Managers and supervisors can use the surveillance system to monitor the employee performance, productivity and their devotion in the assigned job;

as well as they can discover the areas in which employee needs improvement; because managers and supervisors can’t be everywhere at a time; a video surveillance system monitors productivity without hiring additional personnel. Video surveillance becomes the necessary tool in the modern business environment; which provide you the; safe feeling; loss prevention; protect the company assets and increase the performance and productivity.

At Premier our extensive experience with video security and conferencing is designed to give you choice and flexibility. Premier can provide you the right solution for video security and conferencing system itself; from the basics such as whether you need a device, a multipurpose PC based video system, what kind of features needed in it, to the more advanced decisions, like choice of networks that are available for connecting all of your company’s video-enabled locations. These can vary from using Fiber connection or using an IP (Internet Protocol) network. Premier offers ease of access to your video security system at any time; anywhere; on a computer; or mobile phone which makes you present in the company.

Business Intelligence & Data warehousing

Business Intelligence provides insight into processes and results. These insights lead to innovative solutions, room for improvement and new ideas.

With the advent of tablets, Smartphone’s and apps we can now where and when we want to refer to business data. Quick and easy access to near real-time data is therefore increasingly important.

In this era of communication; going with traditional storage is difficult; because data stores in different locations and when user query for a piece of data; it will be slow or may be data information is unavailable; additional filtering between different data sources will be difficult. To the contrary; in data warehouse Information is integrated in advance way; query from user resolved directly clicking on the desired data.

Data warehouse provide high performance query system; doesn’t interfere with the local processing at sources. The information stored in the warehouse can be modify; summarize; restructure and history of edition can be monitored. Data warehouse developed technology converged data information and source rapidly; and store data by the subject not by the application that’s gives client a single repository of information.

Premier offers the platform for business intelligence and data warehousing that is effective with business data. Your current data from different sources to be consulted and structures to add. Together data warehouse Whether it comes to ERP systems, spreadsheets or complete data third-party systems, Our solution adds all the data together into a manageable; accessibility to business data when you need it and where you need it.

Portal and Custom Application Development Solutions

Premier Skilled and experienced software engineers have capability to understand the customer needs and ideas; shape; design; implement;

and maintain in proficient way .Our team make deep discussion with the client to understand their needs and propose a well managed action plan that fulfill the client requirements. Premier software developers team break down the application specification into its simplest elements and translate this logic into a programming language. Our team consist of application developers and system developers; they work together and provide the first class solution. We can develop a custom application for you that will be according your proposition and will give you the desired end results; and can provide you the facility of application access through portals.

Material Supplies Services

PT provision the wide range of material supplies:

Networking Material Supplies

Provisioning for the passive and active networking material.

Office supplies

Office automation equipment as well as related supplies such as printer cartridges and inks.

Portfolio

Throughout all these years, PT is maintaining and growing large numbers of clients, which, is our most important business asset, being customer oriented and customer centric PT enjoys the loyalty of large clientele in public & private sector some of the selected clients as follows

Saudi Telecome

(Tadawul: 7010) The Saudi Telecommunication Group provides integrated mobile, fixed and broadband communications services to over 160 million customers globally.

Saudi Business Machines Ltd. (SBM)

Saudi Business Machines Ltd. (SBM) is the General Marketing and Services Representative of IBM World Trade Corporation in Saudi Arabia

King Saud University
(KSU, جامعة الملك سعود‎)

A public university located in Riyadh, Saudi Arabia. Founded in 1957, KSU ranks number one university in Arab world by several universities ranking bodies.

King Saud University

A public university located in Riyadh, Saudi Arabia. Founded in 1957, KSU ranks number one university in Arab world by several universities ranking bodies.

King Fahad Medical City

The Main Hospital is a 459-bed hospital with specialty clinics for diagnosing and treating various diseases

Jeraisy Group holding company

Jeraisy Group is a holding company for ten Saudi, 100% fully owned subsidiaries, which are engaged in various commercial and manufacturing activities, mainly focusing on office automation and furnishings

Al Asila

Al Asila provides professional & consulting services in Security and Defense systems as well as Tele communications and IT, plus the security assessment and Risk Management to its client!

CISCO

(NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate.

Microsoft

Microsoft Corporation (NASDAQ :MSFT)is an American multinational software corporation headquartered in Redmond, Washington that develops, manufactures, licenses, and supports a wide range of products and services related to computing.

3M

(NASDAQ:MMM) is a diversified technology company serving customers and communities with innovative products and services.

Tyco Electronics

The AMP NETCONNECT business unit of Tyco Electronics

Polycom

(NASDAQ:PLCM) more than 400,000 organizations around the globe, and across all industries, rely on Polycom solutions as the backbone for collaboration, using our award-winning voice, video, and tele-presence solutions.

Commscope

(NYSE: CTV) Highly advanced SYSTIMAX solutions give enterprise executives and IT managers plenty of power to tackle mission-critical, high-bandwidth and emerging applications.

hp

The Hewlett-Packard Company or HP is an American multinational information technology corporation

Panduit

Panduit is a global manufacturer of physical infrastructure solutions that support power, communications, computing, control, and security systems.

About

PTC, a leading IT & Telecom service provider, was established in 2007 and commenced operations in 2008


  • 2008

    2008

    The Beginnings

    Commenced operations as a subcontractor!


  • 2009

    Signed its first major contract with STC in the fields of IT & Telecom


  • 2010

    Moved forward with STC project and assembled and trained an excellent technical and management


  • 2011

    Operations with STC commenced consolidation with increased scope of projects delivery and fully active technical workforce


  • 2012

    Projects with STC expanded geographically to cover most of KSA and by business lines to include broadband services


  • 2013

    PTC expanded services delivered to STC to include marketing as well as preventive maintenance


  • 2014

    PTC achieved MUMRA certification as 2nd tier in Telecom and 4th in IT


  • 2015

    PTC utilized its MUMRA certification to further expand its client base beside STC


  • 2016

    New project started with GO Telecom

  • 2017.....
    Be Part
    Of Our
    Story!

Team

Our team is our strenth

Premier

Beyond Perfection

Our Locations

We around all areas in KSA

Top Client

Largest telcom service provider in Kingdom of Saudi Arabia

PTC has a headquarter in Riyadh which includes top and mid management teams
PTC owns a warehouse in Riyadh which supply technicians with required tools and materials
PTC has a rep office in Dammam to oversee its operations in the Eastern Region

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